Customer Communication and IT Best Practices…

Search

Shared Technology News:

What the AT&T Outage Can Teach Organizations About Customer Communication and IT Best Practices

According to this Tech Republic article, "On Feb. 22, more than 73,000 AT&T customers in the U.S. reported a network outage lasting more than eight hours." So, what can IT professional learn from their network outage? "The AT&T outage emphasizes the importance of testing backups, redundant systems and emergency preparedness plans."

Excerpt: "The company’s response to this widespread outage offers lessons for organizations about how to communicate with internal and external stakeholders during and after a crisis and how to be prepared for potential technical hitches that could become major blockers to business."

For more information: https://www.techrepublic.com/article/att-outage/


TDX Tech can help your business avoid network outages by installing backup 5G cellular technology from Cradlepoint and others. We can procure, deploy, and install the latest technology at all your brick-and-mortar locations – learn more: https://www.tdxtech.com/technology-solutions/cradlepoint-5g-hardware-staging-deployment-installation/

Have Questions?

Complete the form below to inquire about TDX Tech’s technology solutions or related hardware, staging, deployment and installation services.

WHAT WE DO, IN 90 SECS…

Seeing and hearing is the easiest way to learn how TDX Tech helps our customers meet their technology needs. Click the video play button above to see what our technology and project teams can do for you.

40+ YEARS OF EXPERTISE

Since 1981, TDX Tech has provided technology lifecycle solutions to businesses throughout the world, including hardware solutions, field services, and depot maintenance programs.

IT SUPPORT COVERAGE

Need far-reaching IT deployments, IT installations, or IT field services? We provide technology services and support across North America, including the US, Canada, and more.
View our coverage map »