With the plethora of convenient shopping options available today, many retailers are working hard to ensure their brick-and-mortar stores remain competitive and convenient by offering retail technology driven self-serve commerce options.

According to this PYMNTS article, 53% of shoppers "prefer self-checkout, citing shorter lines, frictionless payment options and privacy." In addition, over half of consumers reported that "...they would switch retailers based on the availability of self-serve checkout options, and 49% indicating they are likely to spend more when such services are available."

Excerpt: "Self-service kiosks are now becoming smart commerce hubs — powered by IoT, AI and mobile tech — and are modernizing vending and retail. Real-time data integration improves customer experience and boosts business efficiency through optimized inventory and data-driven decisions, like monitoring inventory in real time and reducing retail shrinkage."

See how self-serve technology in brick-and-mortar is helping retailers to remain relevant amongst their competitors: https://www.pymnts.com/news/retail/2025/self-serve-retail-rises-on-smart-commerce-technology/

TDX Tech can help your business procure, stage, deploy, and install the latest technologies, including self-service options, at all your brick-and-mortar stores. Learn more: https://www.tdxtech.com/