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Technical Support

Technical Support

[1] Technical support (abbreviated as tech support) is an advice service provided, usually over the phone, to help people who have problems using a computer. Presently most large and mid-size companies have outsourced their tech support operations.

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IT Field Services

What are IT Field Services? IT Field Services refer to a range of technical support and maintenance services that are provided on-site at a customer’s location. These services typically include…

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Verkada Camera Installations

TDX Tech for Verkada Installations: 10 Reasons Expertise: TDX Tech has extensive expertise in the field of Verkada surveillance camera solutions and Verkada installations. TDX Tech has a proven track record of successfully implementing surveillance camera systems for a multitude of multi-site brick-and-mortar businesses. Integration

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Verkada Security Solutions

Home Verkada Security: The Ecosystem Verkada presents a fully integrated hardware and software solution that strengthens safety while simplifying ownership. Designed with ease of use at top of mind, Verkada security solutions are comprised of more than six product lines, providing unparalleled visibility through a

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Loss Prevention Solutions

Loss Prevention and Security Solutions TDX Tech can create custom loss prevention solutions for your company that uses the most effective LP technology, and meets your demands for security, merchandising, operations and customer experience. We’ll ensure all equipment is installed on-time and on-budget, and we’ll

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IT Lifecycle Management

IT Lifecycle Management TDX Tech has the expertise to advise you on the best and most cost-effective IT solutions to achieve your goals today, and anticipate changes in your business moving forward. To create the optimal IT lifecycle management for your business, we address 5

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Windows OS Upgrade & Deployment

Challenge: Our customer, a national luxury retail brand, faced the critical need to migrate from a legacy Microsoft Windows OS to Windows’ latest OS across its U.S. and Canadian store network. The initiative involved over one-thousand endpoints requiring either complete hardware replacement or OS migrations,

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7 Components of Structured Cabling

The 7 Components of Structured Cabling: A Technical Guide Structured cabling is the standardized approach to network infrastructure, ensuring consistency, scalability, and reliability across telecommunications networks. It consists of seven key components that collectively support data, voice, and video transmission in commercial buildings and data

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Turnkey Omnichannel Tablet POS Rollout

Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office

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Zynchro CMS for BrightSign

Zynchro Digital Signage Manager for BrightSign When it comes to managing media player content, Zynchro ‘s CMS for BrightSign is the easiest and most capable digital signage platform for managing content, monitoring, monetizing, reporting, and analytics. Deployed in Thousands of Digital Signage Players, Throughout the World.

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IT Maintenance Services

[1] Maintenance services [can] include both hardware maintenance and support services, and network software maintenance and support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online

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IT Maintenance Services

IT Maintenance, Services, and Support Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique

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