Search Results for: On-site Service

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On-site Service

IT Field Services

What are IT Field Services? IT Field Services refer to a range of technical support and maintenance services that are provided on-site at a customer’s location. These services typically include…

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IT Maintenance Services

IT Maintenance, Services, and Support Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique

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Grocery IT Services (C-Store)

Grocery & C-Store IT Services Expertise TDX Tech is an innovative and nimble c-store and grocery IT services and solution provider for store-chains throughout the world. Our c-store and grocery IT services range from procurement, installation, maintenance, and more – for various retail technology solutions

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National Deployment and IMAC Services

Challenge: Our customer required a partner that could manage, execute, and provide resolution reporting for on-site technician repair and IMAC (Install, Move, Add, Change) activities for each of their 950 + retail locations across the United States. Solution/Approach: Our team worked closely with the customer

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Banking IT Services

Banking IT Services It’s arguable that retail banking and finance institutions have experienced more digital disruption than many other industries, especially in recent history. At the heart of retail banking’s digital transformation lies the need to keep customers engaged, particularly during visits to brick and

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Turnkey Retail Project

Challenge: Our global fashion-house customer required an IT partner who could manage and execute a turn-key solution to deploy new software and hardware (servers, PC’s, and laptops) to each of their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Led

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Turnkey Omnichannel Tablet POS Rollout

Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office

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Distribution Center Cabling and Infrastructure

Challenge: Our customer, a National Flooring Distributor, contacted TDX Tech to assist with the installation of cabling and network infrastructure for their new ~460,000 square foot distribution center. The new facility will be serving as a shipping hub to support their 400+ stores, nationwide. Solution/Approach:

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Verkada Camera Installations

TDX Tech for Verkada Installations: 10 Reasons Expertise: TDX Tech has extensive expertise in the field of Verkada surveillance camera solutions and Verkada installations. TDX Tech has a proven track record of successfully implementing surveillance camera systems for a multitude of multi-site brick-and-mortar businesses. Integration

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Verkada Cameras Installation

Challenge: Our customer originally deployed prosumer-grade cameras for both staff and customer safety and security. They soon found that the products did not scale for enterprise use. Additionally, low-image resolution cameras were easy to tamper with and difficult to access across multiple locations. Solution/Approach: Verkada

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Self-Checkout Installation

Challenge: Provide a turnkey and custom self-checkout (SCO) solution, utilizing our customers existing POS/point-of-sale technology (Bring-Your-Own-POS, or BYOPOS). The new SCO lanes needed to replace existing traditional checkout lanes, requiring light demolition, as well as new power and data infrastructure. Solution/Approach: TDX Tech partnered with

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Partner with TDX Tech

Top 7 Reasons to Partner with TDX Tech A technology partner you can trustWith over 40 years of deep industry knowledge, we have the expertise to solve unique IT problems and meet the critical technology needs of Top-Tier retailers and other multi-site businesses across the

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