[1] Maintenance services [can] include both hardware maintenance and support services, and network software maintenance and support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online
IT Maintenance, Services, and Support Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique
[1] That maintenance performed on materiel requiring major overhaul or a complete rebuild of parts, assemblies, sub-assemblies, and end-items, including the manufacture of parts, modifications, testing, and reclamation as required.
Challenge: Our client was using a discontinued data capture device that regularly needed repair and was not supported by the OEM. They required an efficient Depot Repair provider to help keep their hardware functioning so that business could continue as usual. Solution/Approach: Our in-house technicians
What CIOs, CTOs, and IT Leaders Want from a Retail Tech Company We’ve compiled a list of the top criteria CIOs, CTOs, and technology leaders often look for in a retail technology services company, specifically related to physical technology hardware for their stores and distribution
IT Asset Tracking with TDX Tech Your IT assets can grow even faster than your business. Count on TDX Tech to streamline every aspect of IT asset tracking with a wide range of services and IT solutions that can be tailored to meet your specific
Challenge: Our customer required a partner that could manage, execute, and provide resolution reporting for on-site technician repair and IMAC (Install, Move, Add, Change) activities for each of their 950 + retail locations across the United States. Solution/Approach: Our team worked closely with the customer
Challenge: Our global fashion-house customer required an IT partner who could manage and execute a turn-key solution to deploy new software and hardware (servers, PC’s, and laptops) to each of their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Led
Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office
What are IT Field Services? IT Field Services refer to a range of technical support and maintenance services that are provided on-site at a customer’s location. These services typically include…
North American Deployments, Installations, Field Services, and Support Use the interactive map to view TDX Tech’s historical North American coverage, based on unique zip codes. “Tip: click the full-screen icon for a larger view. Locations Serviced 10 K+ Units Shipped 50 K+ Service Hours 10
TDX Tech for Verkada Installations: 10 Reasons Expertise: TDX Tech has extensive expertise in the field of Verkada surveillance camera solutions and Verkada installations. TDX Tech has a proven track record of successfully implementing surveillance camera systems for a multitude of multi-site brick-and-mortar businesses. Integration
