[1] Maintenance services [can] include both hardware maintenance and support services, and network software maintenance and support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online
IoT (Internet of Things) Solutions & Services Since the internet became public, it was only a matter of time before human creativity devised important and useful technology that leveraged it’s real-time connectivity and capabilities. Embrace IoT solutions from TDX Tech, or bring your own, to
IT Maintenance, Services, and Support Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique
Challenge: Our client was using a discontinued data capture device that regularly needed repair and was not supported by the OEM. They required an efficient Depot Repair provider to help keep their hardware functioning so that business could continue as usual. Solution/Approach: Our in-house technicians
Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office
Challenge: Provide a turnkey and custom self-checkout (SCO) solution, utilizing our customers existing POS/point-of-sale technology (Bring-Your-Own-POS, or BYOPOS). The new SCO lanes needed to replace existing traditional checkout lanes, requiring light demolition, as well as new power and data infrastructure. Solution/Approach: TDX Tech partnered with
IT Lifecycle Management TDX Tech has the expertise to advise you on the best and most cost-effective IT solutions to achieve your goals today, and anticipate changes in your business moving forward. To create the optimal IT lifecycle management for your business, we address 5
Grocery & C-Store IT Services Expertise TDX Tech is an innovative and nimble c-store and grocery IT services and solution provider for store-chains throughout the world. Our c-store and grocery IT services range from procurement, installation, maintenance, and more – for various retail technology solutions
Challenge: Our customer required a partner that could manage, execute, and provide resolution reporting for on-site technician repair and IMAC (Install, Move, Add, Change) activities for each of their 950 + retail locations across the United States. Solution/Approach: Our team worked closely with the customer
Retail Technology and Retail IT Solutions We Understand that Technology Drives Retail With over 40 years of providing retail technology solutions and retail IT support, we’ve come to learn what’s most important to your technology and project teams. We understand that IT deployment, hardware support,
What CIOs, CTOs, and IT Leaders Want from a Retail Tech Company We’ve compiled a list of the top criteria CIOs, CTOs, and technology leaders often look for in a retail technology services company, specifically related to physical technology hardware for their stores and distribution
Three Reasons Why You Should Hire Surveillance Camera Installations There are financial, practical, and maintenance-related rationale for why you should hire an installer for surveillance cameras. Financial rationale: Hiring an installer for surveillance cameras may seem like an added expense, but it can actually save
