An IT Field Service Technician plays a critical role in maintaining and supporting the technology infrastructure of brick-and-mortar locations, such as retail stores, distribution centers, and warehouses. These professionals ensure that various IT systems are fully operational and functioning smoothly, which is essential for day-to-day
IT and Technology Installations Our comprehensive IT installation services get your IT projects installed and completed on-time and on-budget. Whether you’re adding technology to new locations, or upgrading existing locations, TDX Tech’s installation network of 20,000+ technicians can provide IT support wherever your technology needs
IT Maintenance, Services, and Support Whether you have a little or a large amount of technology equipment in place – or if you have hardware requiring predictable maintenance – TDX Tech can help you control costs by creating a custom program based on your unique
Grocery & C-Store IT Services Expertise TDX Tech is an innovative and nimble c-store and grocery IT services and solution provider for store-chains throughout the world. Our c-store and grocery IT services range from procurement, installation, maintenance, and more – for various retail technology solutions
Challenge: Our customer required a partner that could manage, execute, and provide resolution reporting for on-site technician repair and IMAC (Install, Move, Add, Change) activities for each of their 950 + retail locations across the United States. Solution/Approach: Our team worked closely with the customer
Challenge: Our customer, an innovative footwear and lifestyle accessories retailer, reached out to TDX Tech to manage the complete rollout of a new tablet-based omnichannel point-of-sale solution across their 90+ stores, nationwide. In addition to procuring, staging, and deploying the new solution, they required back-office
North American Deployments, Installations, Field Services, and Support Use the interactive map to view TDX Tech’s historical North American coverage, based on unique zip codes. “Tip: click the full-screen icon for a larger view. Locations Serviced 10 K+ Units Shipped 50 K+ Service Hours 10
Challenge: Our customer, a National Flooring Distributor, contacted TDX Tech to assist with the installation of cabling and network infrastructure for their new ~460,000 square foot distribution center. The new facility will be serving as a shipping hub to support their 400+ stores, nationwide. Solution/Approach:
Challenge: Our customer originally deployed prosumer-grade cameras for both staff and customer safety and security. They soon found that the products did not scale for enterprise use. Additionally, low-image resolution cameras were easy to tamper with and difficult to access across multiple locations. Solution/Approach: Verkada
Challenge: Provide a turnkey and custom self-checkout (SCO) solution, utilizing our customers existing POS/point-of-sale technology (Bring-Your-Own-POS, or BYOPOS). The new SCO lanes needed to replace existing traditional checkout lanes, requiring light demolition, as well as new power and data infrastructure. Solution/Approach: TDX Tech partnered with
Home Verkada Cameras – Enterprise-ReadyNo NVR or DVR Required Manage Verkada cameras from an easy-to-use platform and access footage remotely. Free 30-day trial. Simple, secure and scalable enterprise security camera system. Robust security, safer locations. Protect people, assets and privacy at scale. Trusted by over
IT Asset Tracking with TDX Tech Your IT assets can grow even faster than your business. Count on TDX Tech to streamline every aspect of IT asset tracking with a wide range of services and IT solutions that can be tailored to meet your specific
