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Turnkey Depot Repair Program

Challenge: Our customer required a partner that could manage and execute a depot solution for over 75 different makes and models of customer owned equipment utilized in their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Our team worked closely

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Turnkey Retail Project

Challenge: Our global fashion-house customer required an IT partner who could manage and execute a turn-key solution to deploy new software and hardware (servers, PC’s, and laptops) to each of their 550 + retail locations across the United States, Canada, and Puerto Rico. Solution/Approach: Led

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Retail Technology Solutions

Retail Technology and Retail IT Solutions We Understand that Technology Drives Retail With over 40 years of providing retail technology solutions and retail IT support, we’ve come to learn what’s most important to your technology and project teams. We understand that IT deployment, hardware support,

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Legacy Barcode Device Maintenance (Flat Rate Repair)

Challenge: Our client was using a discontinued data capture device that regularly needed repair and was not supported by the OEM. They required an efficient Depot Repair provider to help keep their hardware functioning so that business could continue as usual. Solution/Approach: Our in-house technicians

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POS Tablets Improving the Customer Experience…

Retailers are no strangers to implementing new waves of technology, especially when it comes to improving the in-store customer experience. According to this MSN article, “[a]s recently as 15 years ago, it was unusual for a small local boutique to have a fully functional e-commerce

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Windows OS Upgrade & Deployment

Challenge: Our customer, a national luxury retail brand, faced the critical need to migrate from a legacy Microsoft Windows OS to Windows’ latest OS across its U.S. and Canadian store network. The initiative involved over one-thousand endpoints requiring either complete hardware replacement or OS migrations,

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Windows 11 Support & Upgrades

Windows 11 Support and Upgrades for Enterprise Technology Teams Windows 10 Support is Ending – Are Your Systems Ready? With Microsoft officially ending support for Windows 10 on October 14, 2025, organizations still relying on outdated systems will face security risks, compliance challenges, and increased

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Windows 11 Assessment Tools

Windows 11 Compatibility Assessment Tools (Microsoft and Third Party) Upgrading to Windows 11 requires a thorough assessment of your existing IT infrastructure to determine which systems are compatible and which may need upgrades or replacements. To help with this process, we’ve compiled a list of

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Updating and Modernizing IT Networks

7 Critical Things to Consider When Updating and Modernizing IT Networks Why Upgrading Your IT Network Is Essential Aging networking infrastructure leads to security vulnerabilities, reduced efficiency, and higher operational costs. Outdated routers, switches, and cabling can’t keep up with modern connectivity demands, limiting bandwidth

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Verkada Wi-Fi Gateway: “The “Easy Button”

Verkada recently announced the launch of the latest addition to their technology ecosystem, the “GW31-E Outdoor Wi-Fi Gateway.” According to a recent Verkada blog, the GW31-E Outdoor Gateway “is the easy button for securing perimeter locations.” Additionally, their self-proclaimed easy button, “allows for cost-effective perimeter

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7 Components of Structured Cabling

The 7 Components of Structured Cabling: A Technical Guide Structured cabling is the standardized approach to network infrastructure, ensuring consistency, scalability, and reliability across telecommunications networks. It consists of seven key components that collectively support data, voice, and video transmission in commercial buildings and data

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Outdoor Digital Signage…

Now more so than ever, retailers are doing everything they can to stay relevant amongst the competition. For many, it begins with implementing the latest technology. According to a recent Big News Network article, “[o]ne of the most dynamic and effective solutions adopted by retailers

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