As retailers continue investing in customer-facing technologies, many are looking for ways to maximize the value of those investments. According to a recent Retail TouchPoints article, “[m]odern kiosks, ESL systems and digital signage platforms are genuinely good, more reliable and more capable than anything that
From retail stores and corporate offices to healthcare facilities and hospitality venues, digital signage is helping organizations modernize how they communicate with customers, guests, and employees. nAccording to a recent MarketsandMarkets article, “…digital signage solutions enable businesses to deliver dynamic, real-time, and personalized content across
AI-powered analytics are helping retailers move beyond traditional reporting and toward more actionable insights. According to a recent StrataVision blog post, “[t]he future of retail business intelligence isn’t more static reports. It’s contextualized, prescriptive intelligence that drives measurable performance improvement in real time.”
Nationwide Technology Rollout Services for New Stores, Remodels, and Refresh Projects When new store rollout projects involve many vendors, inconsistent execution, delayed schedules, and installation issues, store opening targets can quickly shift. New store opening delays can affect employee training, merchandising readiness, checkout performance, inventory
Nationwide Mobile Device Deployments for Retail Stores and Distribution Centers When retail mobile device deployments involve many vendors, inconsistent execution and delayed schedules cause timelines to slip and rollouts to fail. This can directly affect checkout speeds, inventory accuracy, associate productivity, and ultimately the customer
As retailers look to improve customer service and operational flexibility, some are expanding the use of mobile point-of-sale (mPOS) technology. According to this Retail Customer Experience article, “[m]obile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers,
Retailers are continuing to explore self-service technologies as a way to support both customer experience and store operations. According to a recent Kiosk Marketplace article, “[r]etailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline
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Improvements in IoT technology are creating new opportunities for connected retail devices, including electronic shelf labels (ESLs). According to this IoT Business News article, “[r]ecent IoT breakthroughs have made battery-free operation viable for billions of connected devices…” like ESLs.
As mobile technology continues to play a larger role in everyday life, retailers are adapting to meet changing customer expectations. According to this Business.com article, “[m]obile technology has become integral to consumers’ daily lives, so retailers must embrace it to meet customer expectations, stay competitive
As AI continues to grow, the networks and systems behind it are becoming more important. According to this Network World article, “[d]ata movement over the network is more important than ever, thanks to artificial intelligence and, in particular, dedicated AI data centers.”
As retailers continue to rely on mobile devices for daily store operations, consistent performance across those devices remains a key part of store execution. According to a recent blog by Cisco, 86% of retail “…professionals state a lack of visibility impacts their ability to manage